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The promise of AI isn’t just cost savings. It’s margin expansion. But not in the way most people think. It’s not about replacing people. It’s about reclaiming energy — and reassigning it to where it creates the most value. Because in most businesses, margin leaks quietly through: * Context switching * Manual coordination * Slow decisions * Low-leverage busywork *Work that keeps people "working" but not really building I think AI will expand margins by doing something subtle but powerful: It reduces the cost of clarity. What does that mean? * Faster answers → less time in meetings * Smarter workflows → fewer layers of approvals * Embedded intelligence → less training, more doing * Autonomous agents → more doing, less managing Suddenly, your team isn’t working harder. They’re working in flow. On higher-leverage problems. With fewer dependencies. And that shift — from cluttered effort to clean execution — is where real margin is created. AI won’t expand your top line by default. But it will create the space to reimagine your bottom line — and reinvest in the parts of your business that make you irreplaceable. That’s the real value.

AI is not the value. How it’s used is. Every healthcare exec I speak with sees the same pattern: Pilots everywhere. Outcomes? Fuzzy. Teams? Overloaded. That’s the real problem. If AI doesn’t show value fast, it becomes shelfware. And teams lose trust. At Inferenz, we’ve learned this firsthand—working with healthcare orgs to embed Agentic AI where it matters. Here’s what’s working: 1. Create value • Embed AI into existing workflows • Solve real friction • Remove noise—not just automate it • Make adoption frictionless 2. Demonstrate value • Ditch the slide decks • Show real-time impact • ROI = faster hires, reduced documentation, quicker revenue cycles 3. Articulate value • Clear for teams on the ground • Convincing for the CFO This is the new bar: If it doesn’t flow, it won’t scale. If it doesn’t prove, it won’t survive. Agentic AI isn’t a trend. It’s a lever—to restore time, trust, and impact at scale.

The messy middle is brutal. It’s where doubt creeps in. Where early optimism fades. Where you're too far in to start over, but not far enough to see the outcome. Here’s the question I keep coming back to: Do you still have conviction in the end state you set out to build? If yes — keep going. Even if it’s hard. Even if it's not working yet. Because clarity often follows motion, not the other way around. But if you’ve lost that conviction — not just in the tactics, but in the core belief — That’s your signal. Quit. Reframe. Reinvent. Not because you failed — but because you learned. The hardest part of building isn’t execution. It’s knowing whether you’re in the messy middle — or at the wrong mountain. Conviction is your compass. Listen to it. Happy Good Friday.

Competing with the Giants Startups don’t beat incumbents by copying them. They win by seeing what no one else sees. They win by finding: – A sharp wedge – A frustrated user – A neglected workflow – A broken experience – An overlooked signal Your job is to spot the cracks. And wedge yourself in—deep. Speed is your bet. Because you don’t need to win the whole war. You just need to own the first beachhead. Clarity. Focus. Execution. That’s the real GTM.

Friday truth: Momentum > genius. When I was building my first startup, most things were unclear: → What to build → How to sell → Who to target → How to deliver No playbook. No perfect clarity. Just forward motion. We spoke to 100+ customers. Mapped their workflows. Found the real friction. Then built around that pain — one iteration at a time. There were plenty of tough days. Deals that slipped. Moments of doubt. Frustration that crept in. But here’s what I learned: You don’t find clarity before action. You find it through action. Relentless motion is what separates the ones who win. Not brilliance. Not funding. Not flashy resumes. Just people with a motor. The ones who show up. The ones who keep going. Momentum is a moat. In companies. In careers. In life. Keep moving. You’re closer than you think.

Most companies have values. Very few design their entire operating system around them. Recently, I had the privilege of knowing and understanding BAYADA Home Health Care —a company that deeply inspired me. Grateful to Michael P. Johnson, PT, PhD for introducing me to the BAYADA way. For over 50 years, Bayada has stayed true to something they call The Bayada Way—a powerful philosophy built on Compassion, Excellence, and Reliability. But here’s what truly stood out: “Be creative, flexible, and determined—get the job done for our clients.” That’s not just a quote on their office wall. It’s a mindset lived daily—from caregivers in the field to how they embrace technology, insights and analytics as well. They’ve built a model that ties innovation back to what matters most—care, dignity, and trust. It’s anchored by a 5-pillar value system that guides every decision: People + Service + Quality = Growth + Finance Takeaway: In a world that often chases speed and scale, Bayada reminded me of the power of purpose. True innovation isn’t about the flashiest tech. It’s about applying it in service of something timeless. The future belongs to those who build with heart—and execute with clarity. At Inferenz we are on a mission to build technology and AI that serves the real purpose which is to improve quality of care and better health outcomes. #Leadership #CompanyCulture #AIforGood #HealthcareInnovation #BayadaWay #PurposeDriven